Support

Frequently asked questions.

Straight answers about how Terafab FX works, how you fund, how custody is handled, and what risks you take. If something is still unclear, contact us.

Getting started

Account, funding & products

What is Terafab FX?

Terafab FX is the investment platform that lets individuals and institutions invest in the Terafab semiconductor complex under construction in West Texas. You can hold fractional equity, construction notes, revenue-share certificates, capacity contracts, or a simple USDT balance — all funded in BTC or USDT.

How do I start?

Create an account, complete a one-time KYC check, send BTC or USDT to your unique deposit address, then choose a product and invest. No bank account is required.

What is the minimum investment?

You can start from $25 (or the BTC/USDT equivalent) on most products. Individual product pages list exact minimums.

Which cryptocurrencies do you accept?

Only BTC and USDT. We do not accept other chains or tokens. All funding and settlements happen in these two assets.

How long until my deposit is credited?

After the required network confirmations. USDT is typically minutes; BTC depends on network congestion and the number of confirmations we require for security.

Can I hold more than one product?

Yes. You can split capital across Equity Units, Infrastructure Notes, Revenue-Share Certificates, Capacity Contracts, and the USDT Holding Account as you prefer.


Custody & security

How your funds are held

Where is my BTC and USDT kept?

The large majority sits in segregated cold-storage wallets, separate from company operating funds. A limited hot-wallet float covers same-day withdrawal demand. Proof-of-reserves addresses are published so anyone can verify on-chain.

Is 2FA required?

Yes. Two-factor authentication is mandatory on every account after KYC. There is no opt-out. Withdrawal addresses must also be whitelisted, with a cooldown before a new address can receive funds.

How do withdrawals work?

Request a withdrawal to a previously whitelisted address. After any required review window and confirmations, funds are sent on-chain. Full details are in the Security page and product terms.


The fab & returns

Construction, milestones & risk

How do I track construction progress?

Your dashboard is tied to real fab milestones — concrete poured, tools installed, cleanroom readiness, first wafer. We also publish quarterly third-party construction and financial audits in full.

Are returns guaranteed?

No. Indicative yields and appreciation figures are not guarantees. Infrastructure Notes have defined terms; other products are variable or equity-like. Crypto prices themselves are volatile independent of Terafab performance. Read the Risk Statement.

What are the main risks?

Construction delays or cost overruns, regulatory and permitting risk, market risk for semiconductor capacity, and the inherent volatility of BTC and USDT. Full disclosure is in the Risk Statement and product-specific terms.

Is this regulated?

Terafab FX is building registrations in the jurisdictions it operates in. Current status and any licensing details are published on the Security and legal pages as they become available. Always read the Risk Statement and terms before investing.

Still have questions?

Read the Security page and Risk Statement, or contact us directly. We would rather you ask than assume.